Privacy policy
Pediatric Partners is committed to protecting the privacy and confidentiality of our patients, families, and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our practice online or in person.
1. Information We Collect
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Personal Information: Name, date of birth, address, phone number, email address, insurance details, and medical information provided by you.
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Non-Personal Information: Website browsing data such as IP address, browser type, and usage patterns (collected automatically through cookies and analytics tools).
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Health Information: As a healthcare provider, we collect and maintain Protected Health Information (PHI) in compliance with HIPAA.
2. How We Use Your Information
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Providing medical care and treatment.
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Scheduling appointments and communicating with patients and families.
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Billing, insurance, and administrative purposes.
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Improving our services, website, and patient experience.
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Sending appointment reminders, health education materials, or updates relevant to your care.
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Compliance with legal, regulatory, or safety obligations.
3. Sharing of Information
We do not sell or rent your personal information. We may share information only in the following circumstances:
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With your consent.
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With insurance companies or third-party service providers necessary for your treatment or payment processing.
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As required by law, regulation, or court order.
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With business associates who are bound by HIPAA-compliant confidentiality agreements.
4. Website and Digital Communications
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Our website may use cookies or analytics tools to understand usage patterns and improve performance.
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Information submitted through online forms (such as appointment requests) is confidential and used only for its intended purpose.
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Any review links, emails, or texts sent by our practice are used solely to improve patient care and engagement.
5. Security
We take appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.
6. Your Rights
Patients and families have the right to:
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Access and request copies of their health records.
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Request corrections to their information.
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Limit or restrict how their information is shared (as allowed by law).
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Request an accounting of disclosures of their PHI.
To exercise these rights, please contact us using the information below.
7. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us.
Patient text message Opt-Ins:
"The patient opt-ins will not be shared with any third-party systems for marketing purposes. This ensures transparency and aligns with regulatory standards for data protection."